Client Support

• Email: fishing-peche@dfo-mpo.gc.ca (please include your name and the DFO Region in which you are located). E-mails will receive a response within a few business days.
• Toll-Free Telephone: 1-877-535-7307. Telephone support is available Monday to Friday (excluding holidays) from 07:00 to 17:00 Eastern Time. Alberta and British Columbia: support is available until 19:00 Eastern Time.
• Fax: 613-990-1866
• TTY: 1-800-465-7735
• Regular mail for Commercial Fishery Requirements inquiries:

Commercial Fishery Requirements
Fisheries and Oceans Canada
200 Kent Street
Mailstop 13N159
Ottawa, Ontario K1A 0E6

• For all other non-standard licensing transactions, contact your Region.
• For questions specific to logbooks, contact your Region. 

Holiday hours

December 24th, 2020: 7:00am – 12pm EST (Alberta and British Columbia: support is available until 3:00pm EST)
December 25th, 2020: Closed
December 28th, 2020: Closed
December 31st, 2020: 7:00 am – 5 pm EST (Alberta and British Columbia: support is available until 7:00pm EST)
January 1, 2021: Closed