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Certification for Canadian exporters of aquatic products under the Convention on International Trade in Endangered Species of Wild Fauna and Flora (CITES)

Service standards

Performance target

Meet the targets 90% of the time.

Performance results

Performance results
Standards Target 2017 2018 2019
Telephone and email inquiries will be responded to within 2 hours 90% 100% 100% 100%
CITES Permit will be issued within 35 calendar days, once all documents are received 90% 98.8% 98.03% 98.33%

Applying for certification

CITES applications are submitted via fax, mail or email. Permits are issued via mail once the application is approved.

For CITES inquiries, please contact the Catch Certification Program: Operations Centre using the contact information below or visit our website.

For more information on the Convention on International Trade of Endangered Species (CITES) please visit this website.

The permit application forms can be found here.

For additional information please visit this website.

Contact information

Toll Free in North America: 1-888-641-6464
Email: CCO-BCC_Info@dfo-mpo.gc.ca
Mail: Operations Centre, P.O. Box 99, Tignish, PE C0B 2B0
Fax: (902) 775-7100

Service feedback

Operations Manager, Operations Centre, (902) 775-7109
Email: CCO-BCC_Info@dfo-mpo.gc.ca

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