Certification for Canadian exporters of aquatic products under the Convention on International Trade in Endangered Species of Wild Fauna and Flora (CITES)

Service standards:

  • Telephone and email inquiries: 2 hours
  • CITES Permit: 4-6 weeks, starting on the day the application is received

Performance target:

Meet the targets 90% of the time.

Performance results:

Performance results
Standards Target 2014–15 2015–16 2016–17
Telephone and email inquiries will be responded to within 2 hours 90% 100% 100% 100%
CITES Permit will be issued within 40 calendar days, starting on the day the application is received 90% 90.05% 90% 98.5%

Applying for Certification: CITES applications are submitted via fax, mail or email. Permits are issued via mail once the application is approved.

For CITES inquiries, please contact our CITES Permit Officer at the contact information below or visit our website at http://www.dfo-mpo.gc.ca/fm-gp/ccp-pcc/cites-eng.htm.

For more information on the Convention on International Trade of Endangered Species (CITES) please visit www.cites.org

To access the application form, and other useful links, please visit http://www.ec.gc.ca/cites/

Contact information:

Toll Free in North America: 1-888-641-6464
Email: CCO-BCC_Info@dfo-mpo.gc.ca
Mail: Operations Centre, P.O. Box 99, Tignish, PE C0B 2B0
Fax: (902) 775-7100

Service Feedback: Operations Manager, Operations Centre, (902) 775-7109

For more information

To learn about upcoming or ongoing consultations on proposed federal regulations, visit the Canada Gazette and Consulting with Canadians websites.

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