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Terms and conditions

On this page

Using files located on non-Government of Canada servers

To improve the functionality of our websites certain files (such as open source libraries, images, and scripts) may be delivered automatically to your browser via a trusted third-party server or content delivery network. The delivery of these files is intended to provide a seamless user experience by speeding response times and avoiding the need for each visitor to download these files. Where applicable, specific privacy statements covering these files are included in our Privacy Notice.

Providing content in our official languages

The Official Languages Act, the Official Languages (Communications with and Services to the Public) Regulations and Treasury Board policy requirements establish when Fisheries and Oceans Canada uses both English and French to provide services to or communicate with members of the public. When there is no obligation to provide these in both official languages, content may be available in one official language only. Information provided by entities not subject to the Official Languages Act is in the language(s) provided. Information provided in a language other than English or French is only for the convenience of our website visitors.

Linking to non-Government of Canada websites

Links to websites not under the control of the Government of Canada, including those to our social media accounts, are provided solely for the convenience of our website visitors. We are not responsible for the accuracy, currency or reliability of the content of such websites. The Government of Canada does not offer any guarantee in that regard and is not responsible for the information found through these links, nor does it endorse the sites and their content.

Visitors should also be aware that information offered by non-Government of Canada sites to which this website links is not subject to the Privacy Act or the Official Languages Act and may not be accessible to persons with disabilities. The information offered may be available only in the language(s) used by the sites in question. With respect to privacy, visitors should research the privacy policies of these non-government websites before providing personal information.

Ownership and usage of content provided on this site

Materials on this website were produced and/or compiled by Fisheries and Oceans Canada for the purpose of providing Canadians with access to information about the programs and services offered by the Government of Canada. You may use and reproduce the materials as follows.

Non-commercial reproduction

Information on this website has been published with the intent that it be readily available for personal or public non-commercial use. Unless otherwise specified, users may reproduce all published information in whole or in part, and in any format, without charge or further permission.

Users are required to:

If you wish to reproduce Canadian Hydrographic Service navigational charts, publications, data or other hydrographic products, please contact CHS directly for further information.

Commercial reproduction

Unless otherwise specified, you may not reproduce materials on this site, in whole or in part, for the purposes of commercial redistribution without prior written permission from Fisheries and Oceans Canada's copyright administrator.

Some of the content on this site may be subject to the copyright of another party. Where information has been produced or copyright is not held by Government of Canada, the materials are protected under the Copyright Act, and international agreements.

In the case of Canadian Hydrographic Service navigational charts, publications, data or other hydrographic products, please contact CHSInfo@dfo-mpo.gc.ca.

For more information, see Crown Copyright or Frequently Asked Questions.

To obtain permission to reproduce Fisheries and Oceans Canada materials on this site for commercial purposes please complete this form.

To obtain additional information concerning copyright ownership and restrictions, please contact:

Fisheries and Oceans Canada
Communications Branch
200 Kent Street
13th Floor, Station 13E225
Ottawa ON K1A 0E6
Canada

Telephone: 613-993-0999
Facsimile: 613-990-1866
Email: DFO-Copyright.XNCR@dfo-mpo.gc.ca

Trademark notice

The official symbols of the Government of Canada, including the Canada Wordmark, the Arms of Canada, and the flag symbol may not be reproduced, whether for commercial or non-commercial purposes, without prior written authorization.

Federal Identity Program
Treasury Board of Canada Secretariat
300 Laurier Avenue West
Ottawa ON K1A 0R5
Canada

Email: information@fip-pcim.gc.ca

Our commitment to accessibility

The Government of Canada is committed to achieving a high standard of accessibility as defined in the Standard on web Accessibility and the Standard on Optimizing websites and Applications for Mobile Devices. In the event of difficulty using our web pages, applications or device-based mobile applications, please contact us for assistance or to obtain alternative formats such as regular print, Braille or another appropriate format.

Opening PDF documents

Some publications and forms on our website are available in portable document format (PDF). A PDF reader is required to view and print these documents. You may download Adobe Acrobat Reader DC for free from the Adobe website for Windows or Mac OS.

Depending on your browser settings, you may need to save the PDF document to your device before opening or printing it. To do so, right click on the document link and select a 'save' option. There may be a short delay before the 'Save as' window opens.

Adobe provides instructions for setting the software's accessibility preferences for visual or motion impairments.

The resources on this site include PDFs of our web pages and forms intended to be printed, filled out and submitted through email or mail. These documents may be viewed with virtually the same graphics, typography and layout as the original printed version.

How to download and open a PDF form

Most web browsers will not let you open, fill and save our PDF forms.

Mobile devices such as iPads, tablets and cell phones cannot be used to open and fill our PDF forms.

To be able to fill and save one of our PDF forms, you must first download it to your computer and open it with Adobe Reader® 10 (or a more recent version).

Instructions for PC users

  1. Find the link of the PDF form you wish to download;
  2. Right-click the link and select Save as link or Save target as;
  3. Choose the location on your computer where you want to save the PDF form;
  4. Go to the file location where you saved the PDF form;
  5. Open the PDF form with Adobe Reader® 10 (or a more recent version);
  6. Fill and save your PDF form.

Instructions for Mac users

  1. Find the link of the form you wish to download;
  2. Press the Control key (Ctrl) and click on the link;
  3. Choose Save link as or Download linked file as;
  4. Choose the location on your computer where you want to save the PDF form;
  5. Go to the file location where you saved the PDF form;
  6. Open the PDF form with Adobe Reader® 10 (or a more recent version);
  7. Fill and save your PDF form.

Interacting with us on social media

This notice has been written to explain how Fisheries and Oceans Canada interacts with the public on social media platforms.

Content and frequency

We use our social media accounts as an alternative method of sharing the content posted on our website and interacting with our stakeholders. By following our social media accounts (by "following," "liking" or "subscribing"), you can expect to see information about the programs and services we provide.

We understand that the web is a 24/7 medium, and your comments are welcome at any time. You should expect to see new content posted Monday to Friday from 9:00 a.m. to 5:00 p.m. EST/EDT. Comments submitted after hours or on weekends will be read and responded to as soon as possible.

Because the servers of social media platforms are managed by a third party, our social media accounts are subject to downtime that may be out of our control. As such, we accept no responsibility for platforms becoming unresponsive or unavailable.

Links to other websites and ads

Our social media accounts may post or display links or ads for websites that are not under our control. These links are provided solely for the convenience of users. The Government of Canada is not responsible for the information found through these links or ads, nor does it endorse the sites or their content.

Following, "favouriting" and subscribing

Our decision to "follow," "favourite" or "subscribe" to another social media account does not imply an endorsement of that account, channel, page or site, and neither does sharing (re-tweeting, reposting or linking to) content from another user.

Commenting policy: What is, and isn't, acceptable

We welcome your comments and expect that conversations will follow the general rules of respectful civil discourse. You are fully responsible for everything that you submit in your comments, and all posted comments are in the public domain. Please keep your submissions relevant and be civil.

Please keep in mind that Fisheries and Oceans Canada cannot tolerate comments that are offensive to an individual or an organization, rude in tone, or abusive. We do not discriminate against any views but we reserve the right to edit or remove any comments that are:

In short, be respectful and make sure your comments are relevant to the section where they are posted. If you have any questions about this commenting policy or how we apply it, please contact us.

Anyone acting contrary to these rules may be temporarily or permanently excluded from the dialogue spaces on this site.

A few other important notes:

Users may provide video responses as long as they respect this commenting policy.

Thank you for taking the time to read this comment policy. We encourage your participation in our discussion and look forward to an active exchange of ideas.

Accessibility of social media platforms

Social media platforms are third-party service providers and are not bound by Government of Canada standards for web accessibility.

If you have difficulty accessing content on our social media accounts, please contact us and we will try to solve the problem or provide you with the information in a different format.

Copyright on social media platforms

Information that we post is subject to the Copyright Act.

On social media platforms, you may link to products created by Fisheries and Oceans Canada that include photos, images, etc. licensed to the Department. However, rights are not granted to use, download or reproduce those licensed photos, images, etc. separately from the products.

To obtain additional information concerning copyright ownership and restrictions, please contact:

Fisheries and Oceans Canada
Communications Branch
200 Kent Street
13th Floor, Station 13E225
Ottawa ON K1A 0E6
Canada 

Telephone: 613-993-0999
Facsimile: 613-990-1866
Email: DFO-Copyright.XNCR@dfo-mpo.gc.ca

Privacy

Our social media accounts are not Government of Canada websites and represent only our presence on third-party service providers.

For more information, please refer to our Privacy Notice regarding third-party social media.

Official languages

Many social media platforms have multiple language options and provide instructions on how to set your preferences. The Government of Canada respects the Official Languages Act and is committed to ensuring that our information of is available in both French and English and that both versions are equal quality.

We reply to comments in the official language in which they are posted. If we think the response is a question of general public interest, we may respond in both official languages.

We may share links that direct users to sites of organizations or other entities that are not subject to the Official Languages Act and available only in the language(s) in which they are written. When content is available in only one language, we make an effort to provide similar content in the other official language.

Questions and media requests

Reporters are asked to send questions to Media Relations: (613) 990-7537: media.nhq-acn@dfo-mpo.gc.ca.

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