Video Tutorial: Getting familiar with the New Online Licensing System

  • The new National Online Licensing System makes it possible for you to obtain and renew your fishing licences using a computer that is connected to the Internet.
  • The system is the way you willrenew your licences, pay fees, access licence conditions – and more.
  • This tutorial will help you get familiar with the system—and how to complete your routine licence transactions.

Music background to here.

  • Let's get started!
  • Once you've opened your Internet browser, type in the website address of the licensing system in the box at the top and press Enter on your keyboard.

The website address is:

Video shows the cursor going to the location of an Internet browser where the website address is typed in.

The Licensing System “Welcome” screen will appear.

  • To get into the system, click on the "Egnlish" button using your cursor.
Video zeros in on the grey “English” button, the cursor comes into view and “clicks” the button. Audible click.

A screen called “Log In Selection” will appear.

  • Every time you log in to the new licensing system, you will need to enter a valid user ID and password.

Zoom in to user name and password

  • This allows you to access your private account with the Department.

Zoom out then zoom in to 1.

  • If you have a user ID and password to do online banking with one of the SecureKey Concierge partners, you may click the red “Sign-In Partner Log In” button to access the system with this same user ID and password.

Video shows the red Sign-In Partner Log In button prominently by enlarging it to come out from screen.

  • If you have a GCKey user ID and password, click on the red “GCKey Log In” button.

Video shows the red GCKey Log In button prominently by enlarging it to come out from screen.

  • Let's assume you have your GCKey user ID and password ready.
  • Click on the red “GCKey Log In” button.

Video shows the cursor appearing and clicking on the red GCKey Log In button. Audible click.

The “GCKey Log In” screen will appear

  • Enter your user ID in the user ID box and the password in the password box.

Video shows the cursor appearing in the user ID box and keying in: fisher123, then moving to the password box and entering the password (10 stars).

  • Click the “Log In” button.

A welcome screen will appear.

  • This screen will show your user ID at the top of the page. This signals that your GCKey user ID and password are valid.

Video shows ‘Welcome fisher123' in the top area.

Video shows the first line under the Welcome message.

  • Notice the “Log Out” link on the left navigation menu.

Video moves down the navigation menu to “Log Out”

  • Whenever you log off the national online licensing system, you should automatically be logged out of your GCKey. If you do return to the GCKey welcome screen, click the “Log Out” link to ensure that you have logged out of your GCKey.  You should also close your Internet browser.
  • But for right now, we want to get into the licensing system, so you need to click the “Continue” button.

Video moves to the “Continue” button; the cursor appears and clicks the button. Audible click.

  • The first time you log in, you also need to register with the Department.

Video shows “Registration Options” screen.

  • You will only need to do this the first time you log in.
  • Your DFO passcode is eight characters long and contains a combination of letters and numbers. It was sent to you in the mail.
  • When typing in your passcode, make sure you type it in exactly as you receive it. This means typing a capital letter or a lowercase letter as it appears in the passcode that was mailed to you and with no spaces.
  • When you type in the passcode, it will appear as “stars” in the box, so that no one can see what you are entering.

Video shows the cursor in the box and eight stars being typed in.

  • Click the “Validate passcode” button when you are done.

Video shows the cursor clicking the “Validate passcode” button. Audible click.

Next, you'll see “Confirm profile” screen.

  • Take a few minutes to ensure that the information in the “Profile details” box is correct – your name, address, and other information.

Video moves down the information in the box: Joe Fisher,, generic address and telephone number (xxx) xxxxxxx.

  • If this information is incomplete, you will be prompted to fill in the missing information
  • Once you confirm that your profile details are correct, click the “Next” button.

Video focuses in on the “Next” button, cursor appears and clicks the button. Audible click.

  • To complete your registration, you need to accept the Terms and Conditions of using the Department's online services.
  • When you finish reading these, click the “I accept” button.
  • If you click the “I do not accept” button, the registration process will stop and you will not have access to the system.

Video moves to the “I accept” button, cursor appears and clicks the button. Audible click.

You are now in the new licensing system!

  • Notice how your name appears at the top of the left-navigation menu.

Video focuses on the navigation menu and moves up to User: Joe Fisher.

  • The rest of this video is going to take you through a few sections of the system so you can learn a little more about what is available and how to use the system to do your business.

Video moves down the left-navigation menu.

Video shows the navigation menu “Notifications” section which is outlined.

  • Notifications (or messages) will appear in the “Notifications to be acknowledged” table, such as this Welcome message for first-time users.
  • Over time, this section will notify you that one or more of your fees needs to be paid.
  • You will also receive a notification when a credit has been placed in your account if you've made a payment at the bank.
  • To read a notification, click on the blue, underlined text in the “Notification Text” column….

Video shows the cursor over the blue highlighted Welcome text, which clicks the link. Audible click.

  • …and the full text of this message will appear.

Video shows the Notification Details screen.

  • When you are finished reading the information, you may click the “Back” button to keep the message in your list of “Notifications to be acknowledged” or you may click the “Acknowledge” button to save it for future reference.
  • To access saved notifications, click your cursor in the small box at the top of the “Notification” screen beside the text, “Check to include historical notifications for the last three years” and then, click the “Refresh” button.
  • Let's go into the Profile section next. This is where you'll find your personal information.

Video moves back to the left-navigation menu.

Screen has the same information shown earlier for Joe Fisher.

  • If you need to make any changes, click the “Modify” button at the end of the page – and you will return to the secure area of the Fisheries and Oceans Canada website to make these changes.

Video goes down to the “Modify” button (and shows the cursor there, but does not click).
Then zoom out to full page for following para.

  • If you do make some changes, please note that they may not appear right away. You may have to log out of the system, and log back in, to see the changes – or they may only appear the next business day.

Zoom in to the account number under “Fisher Information” section.

  • Take note of your new licensing system account number. You may want to write it down for future use.
  • This account number will appear on your licence fee payments. You will also need to use it if you prefer to make licence and other fee payments at the bank.


  • There is also a link called “Representatives” if you want to appoint someone to manage all or some of your licensing transactions. This process is explained in our "Appointing a Representative" video tutorial.

Video shows the “organizations” link on the navigation menu, and then the “Representatives” link.

  • Let's move now to the Licensing section of the system.
  • Click on the “Licences” link on the left navigation menu to open the “Licences” screen.
  • This page will list all of the licences you hold at present. This includes the name of the licence, the licence number and the period of time for which the licensing fees are paid – such as for the 2013 fishing season.

Video shows the Licences screen, and moves from the licence name, to the licence number, to the licence period.

  • To view more about one of these licences, click on the blue underlined licence link.

Video shows the cursor appearing and clicking the first licence. Audible click.

  • The licence details screen shows the licensing information a little differently – the licence number, the licence name, and the year the licence was issued.
  • If there is a vessel connected to one or more of your fishing licences, this screen will also list the vessel name, vessel registration number, and the start and end date of the registration period for which the vessel registration fees have been paid.

Video shows the Licence Details screen, and moves from the licence name, to the licence number, to the licence period (under Licence Information).

  • Let's look at the “Vessels” section next. So, go back to the navigation menu and click “Vessels”.

Video moves the cursor to the left-navigation menu and clicks the “Vessels” link.

  • A list of all of the vessels you've currently registered will appear in a table.
  • The information will include the vessel name, vessel registration number, the status of the vessel registration, and other information.

Video shows the Vessels screen, and moves from left to right through the column names.

  • If you want to see more details about one of these vessels, click the blue underlined link of that vessel.

Video moves the cursor to the second vessel name link and clicks. Audible click.

…and the “Vessel Details” will appear. This screen will also include information about any licences which are currently associated with the vessel.


  • You may want to spend time looking at this information, and all of the other sections available, to learn more about the system and what you can do with it.
  • You may also want to watch the next two videos in out tutorial series to learn how to pay your fees and print your licensing documents – or to appoint a representative.

Zoom to log off button .

  • When you're ready to go, simply log off the system by clicking the “Log Off” button at the top of the left-navigation menu.

Thanks for watching!