Video Tutorial: Getting your GCKey

• Welcome to the GCKey video tutorial.
• A GCKey is your passport to Government of Canada online services. This tutorial will walk you through how to get your GCKey – step-by-step.
• Let’s get started!
• To register for a GCKey, use your cursor to click the red GCKey Log In button at the bottom of the page.

Video zeros in on the red button, the cursor comes into view and “clicks” the button. Audible click.

A new screen will appear.

• Now, click the blue ‘Register’ link on the left of the screen.

Video zeros in on the Register hyperlink, the cursor comes into view and “clicks” the link. Audible click.

You are now on the GCKey registration page.   

Step One

• First, you need to read and accept the Terms and Conditions.
• When you’ve finished reading, click the ‘I accept’ button.

Video zeros in on the ‘I accept’ button, the cursor comes into view and “clicks” the button. Audible click.

For Step Two, you’ll want to have a pen and paper handy.

• First, let’s create your user ID;
• This is a combination of letters and up to seven numbers.  You can choose as few as eight or as many as 16 characters – but you can’t use special characters, such as the pound sign.

Video zeros in on the User ID Checklist and/or the text in the top of the blue box.

• Choose a user ID that’s easy to remember. You may want to write it down since you cannot retrieve your User ID if you forget it.
• Type your User ID in the white box.

Video zeros in on the ‘Create your user ID’ box; the cursor appears and clicks in the box, then a user ID is keyed in (fisher123).

Next, you need to select your recovery question and answer, and your memorable person and date.

• This information will help you if you ever forget your password.
• You can choose from a number of “recovery questions”.  To see the list of questions, just click on the little arrow to the right of the ‘Please select a question’ bar.

Video shows the drop down box of recovery question options.

• Drag your cursor to the recovery question you like best. You’ll see the blue background highlights each question as you drag down the list. When the question you want is highlighted, click on it and that question will be chosen.

Cursor scrolls up and down to show the blue colour highlighting the recovery question options, then selects ‘What was my first pet’s name?”

• Now you need to type in the answer to your ‘recovery question’ in the ‘Recovery Answer’ box.

Video shows the answer being keyed into the box: fido

• Next, you need to type in a memorable person and a ‘hint’ that will signal to you who that memorable person is.
• For example, your memorable person could be your daughter. So, you’ll type her name in the ‘memorable person’ box and ‘daughter’ in the ‘memorable person hint’ box.

Video shows the text being typed in to the memorable person box (Kim), then ‘daughter’ is typed into the memorable person hint box.

• Now, you need to type in a memorable date. Use four digits for the year, two digits for the month, and two digits for the day, separated by hyphens.
• For example, you may want to choose the day your daughter was born. So, you’ll type her birthday in the ‘memorable date’ box.
• In the ’memorable date hint’ box, type in a word or two that will help you remember the memorable date. For instance, ‘Kim’s birthday’.

Video shows 1993-05-21 being typed into the memorable date box and ‘Kim’s birthday’ in the memorable date hint box.

• You’re almost done. The last thing you need to do is create and confirm your password.

Video zooms into the last section of the screen: showing the password boxes and instructions.

• Your password must be different than your user ID. It must contain at least one upper case letter, one lower case letter, and one digit.
• Your password must also be between eight and 16 characters.

The green password checklist box appears more prominently in the video

• Once you’ve selected your password, type it into the password box; then, type it again in the ‘confirm your password’ box.

Video shows the text being typed in to the password box and the confirm password box.

• If you don’t type the same password in the two boxes, a message will pop up to tell you that you have to retype the password in both boxes.
• Now all you need to do is click the ‘Continue’ button. If you want to change any of your information just click ‘Cancel’ to start again.

Video shows the cursor clicking the ‘Continue’ button.

• Congratulations!
• You’ve successfully registered for your GCKey!
• To return to the Government of Canada online service where you started, click on the ‘Continue’ button.
• You’ll already be logged into the system using your new GCKey.
• For more information about GCKey or DFO’s online services, visit the Frequently Asked Questions on our website.

Video shows the last screen.