User training manual

January 2015

Published by:

Ecosystems and Fisheries Management
Fisheries and Oceans Canada
Ottawa, Ontario
K1A 0E6

National Online Licensing System User Training Manual

Également disponible en français : Manuel de formation de l’utilisateur relatif au Système national d’émission de permis en ligne

MPO/2015-1881.

© Her Majesty the Queen in Right of Canada, 2015.

Introduction

The National Online Licensing System applies to holders of commercial fishing licences managed by the Department of Fisheries and Oceans (DFO) Canada, including holders of commercial-communal licences and recreational fishing licences in Eastern Canada (Atlantic Canada and Quebec), as well as to registered fish harvesters.

The system is designed to help fish harvesters and other users complete licensing transactions using a computer with Internet access. This includes:

* Applies only to fisher registration cards issued by Fisheries and Oceans Canada.

The National Online Licensing System User Training Manual is intended to guide fish harvesters and other users of the system through any of the licensing transactions that they may need to complete using the system. As such, the training manual contains step-by-step instructions of the following:

  1. Accessing the system, including log in and log out procedures.
  2. Getting familiar with the system, featuring an overview of each section of the system.
  3. Understanding how representatives can use the system (whether a user is appointing a representative to use the system on their behalf or a user is the representative of one or more DFO ClientsFootnote 1).
  4. Using the system when a user is authorized to do so on behalf of an Organization.
  5. Performing licensing transactions, such as paying fees, submitting requests and printing documents.
  6. Changing personal information, such as adding an e-mail account to a user’s profile.
  7. Accessing Client Support, when users need help using the system.
  8. Troubleshooting, featuring assistance to some common computer and online system issues.

Table of Contents