Beginning in 2013, the Department’s commercial licensing services will move to the Internet to enable fishermen to go online to obtain and renew their commercial fishing licences – and to access other in-season services.
Effective April 1, the national online licensing system now replaces traditional service for a significant portion of licensing transactions, including licence renewals, payments and printing. The process of mailing out passcodes to harvesters to access the system is now underway. During the transition period and as harvesters await their passcodes, licensing personnel will remain available to process licensing requests.
The Department's client support service for the new system may be accessed via e-mail (fishing-peche@dfo-mpo.gc.ca) or toll-free telephone (1-877-535-7307). In addition, in-person support is available, when needed. A list of regional contacts is also available to further assist harvesters to process licensing requests.
The Department is fully prepared to ensure licensing services are available in time to fishermen in all situations. All fish harvesters will obtain the licensing services they need in a timely fashion as we transition to the online system.
Training and orientation materials to fishermen and other industry stakeholders is now available on this website, such as web-tutorials and other instructions on how to use the new system.