Contact Us

1. For National Online Licensing System assistance:
   • Answers to Frequently Asked Questions: New online licensing system
   • E-mail: fishing-peche@dfo-mpo.gc.ca (please include your name and the DFO Region in which you are located)
   • Toll-Free Telephone: 1-877-535-7307

   Service Standards: Telephone support will be available Monday to Friday from 07:00 to 20:00 (Eastern Daylight Savings Time). All calls are answered by a bilingual operator. E-mails will receive a response within a few business days.

2. For licensing transactions not yet available through the National Online Licensing System, contact your Region.
3. The list of approved gear tag suppliers is available on this website.
4. For questions specific to logbooks, contact your Region. NOTE: The list of prequalified logbook suppliers and general information about logbook and other data collection form changes are available on this website.

For more information about the Department's service delivery changes, please review the answers to frequently asked questions or contact us at:

• E-mail: SDC-CPS@dfo-mpo.gc.ca (please include your postal code and email address)
• Telephone: 1-877-535-7307
• Fax: 613-990-1866
• TTY: 1-800-465-7735
• Regular mail:

Service Delivery Changes
Fisheries and Oceans Canada
200 Kent Street
Ottawa, Ontario  K1A 0E6