Newsletter - April 2012

PDF version [838Kb]

Notifications

Operations Centre: Weekend Hours

Effective May 11th, 2012 the CCP:OC will operate between the hours of 8:00 am - 4:00 pm AST on Saturdays and Sundays.

After Hours Contact Number

Need to contact the Operations Centre by telephone after regular business hours? An Officer will be providing telephone services for urgent matters between the hours of 18:00 - 22:00 AST during weekdays and can be contacted at; 902-402-2172.

Consultations

The Catch Certification Program will be conducting consultations with clients to discuss feedback received through the client satisfaction survey and overall program and Fisheries Certificate System improvements. Consultations on the East coast will take place in Gaspé, Halifax, Charlottetown, and Saint John's. Exact details to come shortly, RSVP required.

Client Satisfaction Survey

The Catch Certification Program will be conducting another client satisfaction survey this summer, please stay tuned for more details.

Tips and Tricks

Enabling auto-fill features on your browser can help you save time. To activate that auto-fill feature in Internet Explorer, please follow these steps:

1. Select: TOOLS -> Internet Options (The Internet window will open)
2. Select the CONTENT tab
3. Under AUTOCOMPLETE select SETTINGS
4. Ensure that the <FORMS> option is selected

Reminders

Urgent Email requests after hours

When submitting urgent requests via email after regular business hours, please remember to insert the word "Urgent" in the subject line.

Interim Applications

In an effort to manage the Fisheries Certificate System efficiently, the Operations Centre is suggesting that all FCS users take some time to organize and remove the interim applications that are no longer required. As FCS continues to develop and evolve, your contribution of cleaning up unwanted files will optimize the system, and make it easier for you to navigate and manage documents.

Please follow these easy steps to cancel applications that will not be used:

1. Log into FCS using Login Username and Password
2. Go to Manage Documents and select Applications
3. Under Application Criteria, select Interim for Application Status. Your Interim applications will be listed
4. Select the application that is no longer required - it will be highlighted in blue.
5. Click Cancel. The application status will change from Interim to Cancelled
6. Repeat steps 4 and 5 for each application that is no longer required

Once an application has been cancelled you will no longer have access to it, it will not longer be available for editing. Carefully review your interim applications before removing them. If you do cancel an application in error, you still have the privilege of copying it.

Terms and Conditions

Following advice received from the department's legal services, we have made changes to the Delegation of Authority and the Terms and Conditions of use for the Fisheries Certificate System. As of April 13, 2012, the Fisheries Certificate System Delegation of Authority and Terms and Conditions documents have been updated and are now merged into one single document. All clients registered in the Fisheries Certificate System (FCS) are required to sign the new Delegation of Authority / Terms and Conditions document and send it to the Catch Certification Program: Operations Centre. The deadline to sign and return the new document is May 21, 2012. If you have not submitted the document by the aforementioned date, your FCS account will be locked until it has been received. If you have yet to receive the document, please contact the Operations Centre.